Category: Business
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Behavior Profiled by Design Interact
Behavior is the featured studio in the latest edition of Design Interact. It’s a nice short-and-sweet introduction to Behavior, showing the diversity of our work and providing a little of the feel of how we work on projects. The profile includes some mini-interviews with me and my partners about some of the sites we’ve launched…
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Class and Web Design Part 3a: Tabloid vs. Broadsheet
What’s wrong with this picture? (This is Part 3a. Please check out Part 1 , Part 2, and Part 3) There’s a fascinating debate at Subtraction about the design of the new New York Post web site, between the AIGA’s Liz Danzico and the New York Times‘ (and Subtraction’s) Khoi Vinh. The discussion, I think,…
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Class and Web Design, Part 3: As Seen on TV!
(This is Part 3. Please check out Part 1 and Part 2) Does the “AS SEEN ON TV” badge tell you that a product is good? Or does it have the opposite effect on you? My guess is that, if you’re anything like me, the little red badge indicates “cheap crap” to you. But to…
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My Aeron Chair
This is not an Aeron chair. I’m quoted in the September 25 issue of New York Magazine about my thoughts on the Aeron chair. Because, you know, I’m an expert and all. It may not be clear from the article, but I’m really not among those who find the Aeron to be the world champion…
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Class and Web Design, Part 2: What Class are You?
As I discussed in my previous post, class is one of the few things Americans simply don’t like to talk about. Paul Fussell discusses this reluctance in the introduction to his excellent Class: A Guide Through the American Status System (a classic book I read many years ago and just picked up again to help…
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Class and Web Design, Part 1: The Class Struggle
Three ugly ducklings by zefrank. In the last year or so, hundreds of articles, blog posts, and conversations in the web design world have revolved around the question of “Why does bad design succeed?” MySpace, eBay, Google, and craigslist are usually cited as examples of “bad design” (or even “ugly design”) that works. And everyone…
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Measuring The Morville Honeycomb
Peter Morville’s well-known “honeycomb” diagram (and accompanying article) illustrates seven qualities or “facets” of user experience design, going beyond just usability into six other areas where the user experience designer’s work is cut out for them. It’s a great diagram — I use it with clients to describe all the things we need to address,…
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The Team is Integral to the Strategy
You can’t compensate for incompetance with prayer, luck, stubbornness, or waiting until your presidency is over, either. Demotivational poster from despair.com. I read an article recently that pointed out that when members of Congress voted in 2003 to authorize Bush to invade Iraq, they were voting not just for war with Iraq, but specifically for…
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Video Lingo vs. Web Lingo: What is “Broadband”?
TV snow, soon to join the record-needle scratch and the dial tone in technology oblivion. It’s well-known that the entertainment industry has its own distinct and secret language. Variety magazine’s slanguage is infamous, in which “mitting” is applause, a “skein” is a TV series, an “oater” is a western, and, most confusing of all for…