Category Archive: Art

The Don’t Stop Believin’ Game / Bristles on the Long Tail

June 17th, 2007

tony_soprano_jukebox.jpgAt least Tony didn’t pick Heart’s “Magic Man”!

Almost every Friday near the end of the day, someone at Behavior will start playing loud music to help remind everyone to stop working soon — the musical equivalent of the whistle that tells Fred Flintstone that it’s quittin’ time.

This Friday, my partner Jeff blasted “Don’t Stop Believin’” across the office. This song has been in my head all week, a textbook case of earworm. And apparently I’m not the only one: The song is currently the iTunes Music Store’s #17 most downloaded track. Of course, this is because the song was the soundtrack to the final moments of last week’s Sopranos series finale.

As we listened to the song around the office, it quickly turned into a kind of game: Every time Steve Perry got through belting out the first two words of the chorus Don’t stop…, everyone in the office anxiously expected Jeff to mute the song right on cue: Dont stop…

Listen to the song right now. I’ll bet you’re tempted to hit that pause button somewhere around 3:39. Go ahead. Try it.

I wonder how many thousands of people played this game this week, cutting off the audio on cue? How long will it take for us to be able to hear the song at all without thinking of Tony, Carmela, AJ, and Meadow in the diner? And how long will it take for us to be able to hear the chorus without imagining it suddenly ending in silence?

Dont Stop Believin’ points to an emerging trend of the Long Tail, where songs and other “products” lingering in the skinny part of the tail can, in literally an instant, find themselves resurrected after a single memorable and compelling intersection with something farther up on the thicker end of the tail. The Long Tail is not a one-way operation — anything in the tail’s long reach can quickly move up close to the root given new exposure and raised consciousness. In the case of this Journey masterpiece, perhaps the sudden rise will prove fleeting, but maybe the sudden injection of relevance and awareness will give the song a permanent boost. I think it has for me.

Sopranos and Seinfeld: Plus Ça Change…

June 11th, 2007

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Sartre would be proud.

The shocking (and to many viewers, utterly disappointing) ending of The Sopranos series finale was perfect. The tableau itself was a perfect jewel: the nuclear family all together, happy it seems for the moment, but completely surrounded by unknown and unseen danger. David Chase pumped the scene full of more tension than any other moment in the series’s history — is the whole family about to get whacked? — but ultimately there is no concrete evidence for the audience to be sure that any violence is about to happen.

Most of the predictions made about the finale, even the ones in our office pool, are still possible, as they always have been. The violence that surrounds the Soprano nuclear family has always been the subject of the series, and the finale simply wrapped that up into a single vignette, a microcosm of the whole 8-year series.

Consider the Seinfeld series finale, where the core cast found themselves in jail for, apparently, eternity. This ultimate predicament was a microcosm, too, of the series itself and the relationship between Seinfeld’s four core characters, the Seinfeld nuclear family, if you will. Seinfeld was often called a show about nothing, but it was always about the characters. Every episode we learned more about, and dove deeper into, the four main characters and explored a little bit about some unique and colorful secondary characters.

The Sopranos finale was similar. We’ve never asked The Sopranos for long-arc plots with carefully-planned setups, mysterious clues that come to fruition later. Generally, all that ever happens on The Sopranos is that we are drawn deeper and deeper into our understandings of the characters, particualarly Tony, and occasionally we find surprises inside of them. This is what The Sopranos is about, not plot. My wife, Peggy, noted that ultimately The Sopranos was not a “gangster movie” but a “soap opera”. And in a soap opera, ultimately, nothing ever happens. Dr. Melfi’s decision to end Tony’s therapy also reflects this realization, that despite all her efforts over eight years, Tony has not changed and will not change. The final moment of the show encapsulated this tense stasis perfectly.

The Behavior office pool got almost nothing correct, but we had one phenomenal write in winner: “Cliffhanger”. Some of us got Phil Leotardo’s hit. But that’s it. And nobody predicted that Christopher would come back from the dead as a cat.

Creative Creationists

June 3rd, 2007

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I’ve always wanted to believe that rational scientific thought and creative/artistic thinking are not just incompatible, but that they are in fact closely linked. Both in my personal art projects and in my professional work as an interaction designer, artistry and science have always gone hand in hand. My peers and friends generally share this view, too, with most of the people I know having a nearly-equal level of interest in and understanding of both the sciences and the arts.

As a result of my prejudice, I typically think of designers and artists as people who are also deeply interested in science and technology. And I generally assume that artists and designers are naturally resistant to irrational or faith-based thinking.

So in reading about the recently-opened Creation Museum in Petersburg, Kentucky — where visitors are shown absurd dioramas illustrating dinosaurs living side-by-side with humans in the Garden of Eden 6,000 years ago — I was struck by the New York Times’ gallery of photographs of the people who actually built the exhibits.

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Cast your eyes over to the right and you will see earnest young women and men who appear to be painting, sculpting, and architecting scientific displays. They look like the kinds of researchers you might see working on a university-sponsored archaeological dig, or like paleontologists assembling fossils in a Natural History museum exhibit. They look like smart and talented people. Which they almost certainly are when it comes to their artistic skills.

There’s just one problem: They are all idiot creationists.

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It’s painful to be reminded in such a stark way that designers and artists — and creative people in general — have long been perceived by the general public as irrational fuzzy-thinkers with a deep-rooted hostility towards science and technology. This is, in fact, the dominant stereotype, and it sucks to be reminded how much the stereotype is rooted in truth. Much like the stereotypical hippies protesting modernity by sculpting and painting at a 1960’s artist colony, these fresh-faced young creationist artisans combine genuine artistic talent with a profound level of ignorance or even hostility when it comes to science.

My last post discussed the intersection of fascism and artistic skill. While I am not equating Christian fundamentalism with fascism, they do share a devotion to irrational cultish thinking even as they attract creative talent to their ranks. The paradox is similar — how is it that artistic talent can co-exist with such irrational thinking?

Creativity is for Dummies

Futurist thinker Stewart Brand, founder of the Whole Earth Catalog and author of the excellent book “How Buildings Learn” has for many years been collaborating with Danny Hillis on a project called The Clock of the Long Now, which is described as “a monument scale, multi-millennial, all mechanical clock as an icon to long term thinking”. When I had a chance to ask Brand if he thought that the clock was “art”, he emphatically denied it, expressing a palpable disgust for the very idea. I got the feeling that, to Brand, the term “art” degraded his project by equating it with what many perceive to be emotional/spiritual/expressive/touchy-feely things like sculpture, drawing, and painting. He sees himself as a rationalist, opposed to artsy-fartsy thinking.

I was disappointed that Brand would think this way. To me it’s just as bad when artists disavow the sciences as it is when scientific thinkers disavow the arts. To my thinking, Brand is an artist to the bone and I wish he would admit it instead of dumbly reinforcing the artificial wall between art and science.

There is a divide in this world, but it is between irrational and rational thinking, not between art and science.

Commercial Creativity

Interestingly, conservatives who work in creative fields or who have an interest in the arts have long resented this stereotype. I’ve personally known Christian fundamentalist commercial artists who felt completely alienated from their professional peers because of their beliefs. Religious conservatives resent Hollywood for its pervasive secular and atheist thought, and they have in recent years been producing show-business multimedia productions that rival Hollywood’s in size, artistry, and technical skill (see Alexandra Pelosi’s HBO documentary Friends of God for an overview of the evangelical entertainment industry. Here’s a nice YouTube clip about Creationism from the movie).

The artisans working at the Creation Museum are, in fact, not on loan from the Museum of Natural History or from the National Geographic Society at all. No, the Creation Museum’s exhibit director used to work at Universal Studios creating replicas of the fictional worlds in the movies.

So maybe I shouldn’t be so harsh on these nice young people. Maybe they’re not dumb, but merely mercenary. Perhaps, to these craftspeople, the Creationist Museum is simply another kind of science fiction movie set. Another day, another fantasy to depict.

Art Direction in the CSS Zen Garden

May 6th, 2007

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I was browsing through the CSS Zen Garden recently, and I was struck again at just how great it is. [If you’re not familiar with the CSS Zen Garden, go there and you’ll figure it out]

I don’t mean to say that I think the designs are all excellent (more than a few of them are a little cheesy). But I deeply appreciate that all of the examples are art directed, in the traditional sense of the word, to a degree that I rarely see on commercial web sites these days — even on sites for very stylish products and magazines.

Compare this to offline (i.e. print) editions where bold and dynamic art direction changes, often radically, from article to article or issue to issue. Flip through any issue of Wired, The New York Times Magazine, or almost any fashion or lifestyle magazine, and you’ll see new and different design approaches — different art direction — for nearly every feature article. Khoi wrote a very thoughtful peice about this over a year ago, lamenting that web design is more about safe, functional systems than about creatively ambitious art direction, but since then this unfortunate state of affairs has still not changed.

Most contemporary web sites strive to be effective content platforms, with a unified but flexible style in which the actual content — the words, pictures, and media — can shine. My own site is certainly of this sort. Very few of the biggest and highest-budget content web sites, in fact, have any strong sense of style or art direction outside of the limited set of page templates (often less than ten) used to deliver the aforementioned content, templates that differ so little from one another that they are essentially variations of the same page.

So if content is king, then design is at best the royal tailor. This is because, for most sites, the design of the site is not considered content at all.

But this is not how many of the best art-directed print magazines work. They’re more like the CSS Zen Garden, customizing the design as needed to not just work with the content but also to be a kind of content in itself.

Why can’t online magazines (especially online-only magazines) do exactly what the CSS Zen Garden does?

  • Keep the site’s content normalized, semantically consistent, as it resides in the content management system — but apply a different, customized style sheet to many, or even all, of the articles posted in the site.
  • Treat the site’s various cascading style sheets as another kind of content, integral to the article and to the site’s overall content strategy. Hire art directors and graphic designers proficient at CSS to build new style sheets for every new article and issue just as their print counterparts have been doing for decades.

In this model, when the user browses from an article about fashion to an article about science, the page template can change dramatically. The “cascading” part of this scheme will ensure that some underlying design essentials are kept consistent — for example maybe the body copy fonts and the core page grid — even as the page’s layout, illustration, colors, headlines, and other design elements change dramatically.

It’s a shame that for many of the talented designers at CSS Zen Garden, this free work may be some of the best work they’ll ever do, since so much of the real web design world is still unfortunately focused on eliminating idiosyncratic style wherever it crops up — instead of using it to make sites and user experiences better.

A Peek into the Sausage Factory (IA Summit Presentation Post-Mortem)

April 2nd, 2007

My IA Summit presentation was an experiment in what is a new presentation style for me. I have long admired the rapid-fire presentation style of Lawrence Lessig (aka the “Lessig method“) and in particular the example of Dick Hardt’s keynote at Identity 2.0. Also, I’ve always wanted to achieve the same aesthetic and pedagogical dazzle that my freshman art history teacher managed to lay down every Friday morning at 9:30 to a room full of overworked and/or hung-over art students.

I knew from the start that I would have a lot of slides – that was part of my basic concept, to show style in action across a broad variety of professional disciplines, as a quick barrage of images to drive home the point. In most of my day-to-day business or academic presentations, “1-minute-per-slide” is a pretty good rule of thumb, but for this presentation I ended up with 239 slides to show in 40 minutes. That’s one slide every ten seconds!

I was shocked that it actually worked – quite frankly I was bracing myself for a train wreck. The biggest reason for my surprise is that although I worked extraordinarily hard on the talk, I didn’t manage to get even one chance to rehearse it to see if it even came remotely close to fitting in at under 40 minutes. But in the end, thanks only I suppose to my intuition about my speaking skills, I managed to get to the final slide with five minutes to spare and without losing too much momentum along the way, even as I had to disappointingly breeze through a couple of segments.

About the Topic

After doing all the research and all the thinking, after diving so deeply into the subject of style, I still feel there’s a LOT to say about it. In fact, I feel like my 239 slides barely scratched the surface. Due to time constraints, I glossed over my discussion of three fascinating topics:

Functionalist Modernism

The first was a more in-depth discussion – a refutation, in fact – of what I call “functionalist modernism”. I touched on it briefly with one example, showing that Charles and Ray Eames were not at all the form-follows-function minimalists contemporary design catalogues would have us believe, but that, rather, they loved ornament, kitsch, bric-a-brac, patterns, and all of the decorative crimes that the true modernist eschews. In other words, they were immersed in an ocean of style.

But my primary target was Le Corbusier, an icon of functionalist modernism whose posture as a scientifically-based designer was, in fact, a self-deceptive sham – in much the same way that I think that much of today’s “lab coat” information architecture (and indeed a certain subset of the broader design world) is, sadly, a self-deceptive sham in which style exists but is deliberately obscured.

I also wanted to heap more praise on Alain de Botton’s The Architecture of Happiness, a book that I think not only puts the lie to so-called functionalist modernism, but exposes the deeply poetic and humane nature of good architecture – a way of thinking about architecture that, I think, has yet to be explored adequately in the world of information architecture (a connection that, I think, Donald Norman attempted to make in his under-appreciated Emotional Design).

Abductive Reasoning

The second topic I had to skip over was my discussion of “adbductive reasononing”, a type of semi-logical thinking that envisions not what is (as with inductive and deductive reasoning) but what might be or what could be, a type of thinking more common among artists and designers. I wanted to connect this with the concept of “design thinking”, a methodology that is the inverse of the business-based risk-averse process of building products to precisely fill carefully-measured needs… but after reading Dan Saffer’s lament on the topic, I’m reluctant to use that term any more (a post on this is to come) so in a way I’m glad I didn’t go into it too much.

Christopher Alexander’s Design Patterns

Finally, I sadly had to skip over my take on Christopher Alexander’s concept of design patterns. Alexander’s name is dropped frequently these days, especially in the interaction design field, but I see his work very differently than I think most people are currently interpreting it. I consider Alexander’s design patterns to be highly idiosyncratric, deeply creative, overtly political, a wee bit spiritual, and ultimately poetic in nature – which is to say that they are not at all the scientifically-based proven best practices they are too-often presented as. I would even say that Alexander was advocating a certain style of architectural theory.

For Future Development

After all the research and writing, my appetite for this topic is only just beginning. I’m not even entirely sure if the concept of “style” covers the full breadth of what I am seeing here – perhaps it’s more about aesthetics or the re-emergence of the formal and decorative, even the idiosyncratic and poetic, as key drivers of good design.

I have uncovered surprising connections between truly fascinating subjects. I’ve found remarkable authors and designers whose work I was previously unfamiliar with (who on earth is Mr. Keedy and how did he get to be so clever?). It’s clear to me that there is an incredible amount of additional material here, and a lot more for me to think about and say. I would love a chance to continue developing this topic, whether as a longer presentation, more formal articles, or even, heavens, a book.

In the Sausage Factory

If you can stomach it, I wanted to share a little insight into the development of my presentation (or, if you will, the magnitude of my procrastination).

I was working on the speech and the slideshow all night right up to my Friday morning flight, on the plane, off and on throughout the conference, and all night long leading right into my Monday morning session. While in Vegas, however, I did manage to squeeze in a stunning dinner at Bouchon, a drive-in showing of 300 with a few six packs and some excellent soul food, and, on the final night before speaking, a rapid-series of thematic drinks at Quark’s Bar at the Star Trek Experience (including a massive “Warp Core Breach”).

Yes, that’s right, I had too many drinks and absolutely no sleep in the 24 hours before speaking. While the drinking didn’t help any, I do kind of thrive in no-sleep circumstances, actually, as long as a quart of coffee is consumed immediately prior to the moment when top-performance is required (this does not, however, apply to athletic performance, however).

Lou Dorfsman, the great advertising and design luminary, once told my partner Jeff Piazza that his secret to giving a great presentation was to gulp down a shot of Scotch immediately before speaking. I have immense respect for that, I really do, but I guess I’m just made of somewhat different stuff than Mr. Dorfsman.

My work process can be divided into five very distinct phases:

  1. Topic Generation (two weeks of occasional work): The topic and the presentation format came to me in the most clichéd of contexts – in the shower. I was a last-minute addition to the Summit schedule after another speaker had to withdraw, so I was already a month or two behind when I was asked to participate (and the fact that I was permitted to skip the judging process only put more pressure on me to do a kick-ass presentation). It took about two weeks from having the initial ten-word concept before I got to the point where I could write a coherent three paragraphs about the topic, and by that point it was too late to get my description into any of the printed materials for the conference.
  2. Idea Collection/Research (four weeks of occasional work): Idly and intermittently thumbing through my bookshelf, browsing the web, bookmarking links, jotting down random thoughts in my sketchbook, and writing jumbled blog drafts. At no point in this timeframe did I have an overall outline of the final presentation – I was letting the research and my own unpredictable inspirations shape my thinking.
  3. Formal Preparation (five semi-intense evenings): This is where I picked up a few new books and consumed them rapidly, and where I formed the bulk of the overarching concept. During this time I mostly focused on switching back and forth between gathering raw materials (copying or transcribing text snippets into my outline, structuring the outline, and collecting/scanning/photographing images for use in the PowerPoint show) and actually writing my original commentary. I had the final outline 50% done in this timeframe, and had probably written down about 30% of the actual words I wanted to say, but only about 10 slides were actually in the PowerPoint deck at this point. It’s three days before showtime.
  4. Frenzy! (four intense days and nights): This was the most schizophrenic part. I was quite literally doing a little of everything during the final four days. I would spend an hour fine-tuning individual slides, aligning images and normalizing fonts, only to spend the next hour completely re-ordering the thematic flow of the whole presentation and writing the final script. Intense and completely random alternation between micro and macro.
  5. Purge! (2-3 hours): Only in the final hours before showtime did I actually throw in the towel on some sections of the presentation that I knew I would not be able to discuss adequately. I deleted about 10 pages of what would ultimately be a 33-page script, and maybe 50 slides to bring the total PowerPoint page count to 239. I’ve saved all the deleted material, so they’ll probably come up again in a longer-format version of this topic.

I’m very happy to note that my process was entirely consistent with the basic premise of my talk: I had my final delivery style decided very early on, my fundamental outline was never really final until nearly the last minute, and in any event it didn’t completely dictate the content anyway but rather the concept was as much influenced by the content itself – in the same way, I think, that a product’s style shapes that product’s basic premise as much as the premise sets the framework for the product’s ultimate style.

Interaction Design Style (My IA Summit 2007 Presentation)

April 1st, 2007

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It’s been a little less than a week since my IA Summit presentation. To my great surprise, it went really well. I mean really well. In the next day or so I will be posting a summary of my experiences preparing and discussing my topic, which was, in a word, style.

Many people came to me after my presentation asking me not only to post the slides themselves, but also to post the reading list since I did discuss a lot of books and sites that deeply influenced my thinking. So here’s all the stuff:

Slideshow

Reading List

These readings are in roughly the same pedagogical sequence that the concepts appeared in my presentation. Note that not all of these were actually cited in the talk, but I did have all of them either at hand or in mind as I wrote.

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Come to my Stylish Talk at the 2007 IA Summit

March 21st, 2007

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I am speaking next Monday at the 2007 ASIS&T Information Architecture Summit in Las Vegas.

My topic will be “Interaction Design Style“. It will be a highly visual romp through a variety of topic having to do with the concept of style and how it fits into the design of interactive systems:

  • The definition of style.
  • The history and meaning of the concept of “style”, across many disciplines including art, architecture, music, design, writing, and more. Style is not not just fashion!
  • How a consciousness of style can and should fit into a user-centered design process.
  • How style constrains the design process, through both the anxiety of influence and through the availability of overly easy solutions.
  • How style inspires the design process, opening us to new ideas we might never have thought of.
  • How style guides the design process through pattern libraries, best practices, and more.

I was inspired in part by Stewart Brand’s 2003 IA keynote speech, in which he dismissed style (and fashion, and art) as an ephemeral, superficial, and ultimately flimsy basis for design strategies, an assertion that rubbed me a little wrong. Lately this has come back to me because style, broadly defined, is not brushed aside at all in so many other worlds of design and development. It’s not a dirty word.

Maybe, I thought, there are in fact major stylistic drivers behind much of what interaction designers and information architects do, in the same way that style drives much of architecture, music, etc. Maybe we shouldn’t reject stylistic influences, but should instead embrace them.

I’m working feverishly to make the most thought-provoking and interesting 45 minutes I can craft. It’s not going to be a research paper nor will it be a case study — it will be something I hope will be at least a little entertaining and educational, but most importantly a little eye-opening and inspiring. There will be lots and lots of pretty pictures!

Monday at 9:30 in the “Mesquite Room”. I hope to see you there!

Are Some People Just Visually Dull?

March 19th, 2007

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Everywhere you go, you see 16:9 widescreen television screens playing regular 4:3 video programs stretched out to fit across the whole screen. You see these in airports, banks, bars, and offices. Maybe you even see this in your own home.

Presumably, the owners of these TV screens can’t bear to see all those extra black pixels on the left and right sides going to waste. The thought of not using those pixels — pixels that cost hundreds of dollars! — is so unbearable that the owner is willing to tolerate the fact that everyone and everything they see on the screen is literally 50% wider/fatter than they are supposed to be.

To me, the sight of such a stretched-out, distorted screen is utterly unbearable. Totally unwatchable. It might as well be upside down to me, the people look so wrong. And yet to millions of people, this is normal and acceptable. Can they not see that it looks completely wrong? I mean, honestly: Can they not tell the difference? MORE…

SXSW 2007: Class Dismissed, or How My Panel Went

March 11th, 2007

My SXSW panel, High Class and Low Class Web Design, is over now, and I can now share a little bit of about how I and a few others think it went.

Some bloggers who attended the panel have already published their own notes and reviews, too, so if you want to skip what I think and just read some outside opinions, please do so.

And if you attended the panel yourself, I’d love to hear your thoughts, both about the panel and the subject itself, in the comment area.

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