One of the iPad apps that most people think is inevitable is some kind of remote control for home entertainment systems, but I think the conventional wisdom on this isn’t thinking big enough because we just can’t shake the idea of a “remote controller”. The basic idea is that you’d throw away all your remote … Continue reading The Un-Remote
A few weeks ago, I got an email from a young undergrad interested in SVA’s Interaction Design MFA program (where I teach a class in the fundamentals of interaction design). The student, a talented web designer, was curious about the relationship between “web design” and “interaction design” and “user experience”, and what the future holds … Continue reading Letter to a Young Interaction Designer
What is interesting about Wikipedia? I’ll give you a hint: It’s not how it it is made. A “wiki” is a content source powered (in general, completely powered) by social software technology, with people collectively creating and refining the content. The online encyclopedia Wikipedia is the quintessential wiki — while there are other major wikis, … Continue reading Pedia Tricks
I’ve submitted two talks for the 2010 SXSW Interactive conference. As you might know, SXSW’s selection process includes a period of public review to gauge general interest in the panels submitted (they call them “panels” even though many of the submissions, including my own, are single-speaker sessions). I would be deeply grateful if you, gentle … Continue reading Please vote for my SXSW panels!
When it comes to social media, it is easy to be dazzled by big numbers and strong opinions. But often what is really needed isn’t a comprehensive strategy with metrics and targets, but a charming and intelligent human personality. The majority of people who today call themselves social media experts, even the legitimate ones who … Continue reading Social Media Charm School
A week ago, Jesse James Garret veritably bellowed the words “user experience designer” in his plenary address at this year’s IA Summit in Memphis, attempting to create some common ground between the information architects and interaction designers in the room and across the industry. In a strong and deeply-felt speech, he admonished the community (-ies?) … Continue reading Experience Design User
Two weeks ago, BusinessWeek’s next Design and Innovation blog asked for my thoughts on this month’s Facebook home page redesign, as a kind of follow-up to my thoughts in those same virtual pages a year ago. I was asked to opine on the new design without having viewed the actual live site, which was launching … Continue reading Web 2.0 Incomplete
One of the problems faced by designers trying to integrate their work with most software development processes, even (or possibly especially) with Agile development, is that the literature makes no distinction between software development and software design, or at least no distinction that makes any sense to dedicated user experience designers. The common complaint among … Continue reading Are We Designing Interactions or Designing Software?
The Innocent Eye, 1981 Mark Tansey In the web design consulting business, there’s always been an unspoken assumption that our clients just don’t get the web. I’m sure this is true with many other consulting businesses, but for web consultants this has been particularly true. And it’s easy to see why: Until recently, it actually … Continue reading The Myth of the Ignorant Client
Design is often characterized as a collaboration between two entirely different modes of thought — logical thinking and emotional thinking. In the various fields of design for interactive products, I think these different modes may be starting to manifest in the job titles we give ourselves. Catriona Cornett publishes a fun and insightful, and cleverly … Continue reading Logic and Emotion