Pedia Tricks

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What is interesting about Wikipedia? I’ll give you a hint: It’s not how it it is made. A “wiki” is a content source powered (in general, completely powered) by social software technology, with people collectively creating and refining the content. The online encyclopedia Wikipedia is the quintessential wiki — while there are other major wikis, … Continue reading Pedia Tricks

Experience Design User

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A week ago, Jesse James Garret veritably bellowed the words “user experience designer” in his plenary address at this year’s IA Summit in Memphis, attempting to create some common ground between the information architects and interaction designers in the room and across the industry. In a strong and deeply-felt speech, he admonished the community (-ies?) … Continue reading Experience Design User

Web 2.0 Incomplete

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Two weeks ago, BusinessWeek’s next Design and Innovation blog asked for my thoughts on this month’s Facebook home page redesign, as a kind of follow-up to my thoughts in those same virtual pages a year ago. I was asked to opine on the new design without having viewed the actual live site, which was launching … Continue reading Web 2.0 Incomplete

Are We Designing Interactions or Designing Software?

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One of the problems faced by designers trying to integrate their work with most software development processes, even (or possibly especially) with Agile development, is that the literature makes no distinction between software development and software design, or at least no distinction that makes any sense to dedicated user experience designers. The common complaint among … Continue reading Are We Designing Interactions or Designing Software?

Logic and Emotion

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Design is often characterized as a collaboration between two entirely different modes of thought — logical thinking and emotional thinking. In the various fields of design for interactive products, I think these different modes may be starting to manifest in the job titles we give ourselves. Catriona Cornett publishes a fun and insightful, and cleverly … Continue reading Logic and Emotion

Interaction 101

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Like every other advanced human activity that can be taught and learned, there must exist a set of fundamental skills required to use interactive things. I’m not talking about behind-the-scenes design or development skills, but end-user skills. Not just what used to be called “computer literacy” (although that’s part of it), but more basic cognitive … Continue reading Interaction 101

Video is a Verb

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What do you do with a video camera? You video. I’ve always wanted to coin a phrase or invent a word, to have a term of my own invention be spoken by thousands or even millions of people every day. An astonishingly large number of my friends and peers have done exactly this, some spectacularly … Continue reading Video is a Verb